Privacy Policy
Lucent Physician Group, LLC
Effective Date: December 15, 2025
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Lucent Physician Group (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard information submitted through this website.
This Privacy Policy applies only to our website and does not apply to medical information collected during clinical care, which is governed separately by our HIPAA Notice of Privacy Practices.
Information We Collect
Information You Voluntarily Provide
When you use our website, you may choose to provide limited personal information, including:
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Name
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Email address
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Phone number
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Information submitted through contact or appointment request forms
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Automatically Collected Information
When you visit our website, certain non-personal information may be collected automatically, such as:
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Browser type and device information
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IP address
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Pages visited and time spent on the site
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This information is used only for website functionality and improvement.
How We Use Website Information
Information collected through this website is used solely to:
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Respond to inquiries or appointment requests
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Communicate with you regarding your request
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Improve website performance, functionality, and user experience
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We do not sell, rent, or trade personal information collected through this website.
Important Notice Regarding Medical Information (HIPAA)
This website is not intended for the submission of protected health information (PHI).
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Please do not submit medical history, diagnostic information, treatment details, or other sensitive health information through website forms or email links. Website forms and email communications are not encrypted and are not appropriate for urgent or confidential medical matters.
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Once you are an established patient, medical communication and the handling of PHI occur through secure channels in accordance with our HIPAA Notice of Privacy Practices.
Cookies and Analytics
Our website may use cookies and analytics tools to better understand how visitors use the site and to improve performance. Cookies and analytics tools do not collect medical information.
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You may choose to disable cookies through your browser settings; however, doing so may affect certain website features.
Information Sharing
We do not share personal information collected through this website except:
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As required by law
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With trusted third-party service providers (such as website hosting or analytics providers) who assist in operating the website
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These service providers are permitted to use information only as necessary to perform services for us and are required to maintain appropriate confidentiality and security safeguards.
Data Security
We take reasonable administrative and technical measures to protect information submitted through this website. However, no internet transmission or website is completely secure, and we cannot guarantee absolute security.
External Links
Our website may contain links to external websites for your convenience. We are not responsible for the content or privacy practices of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
This website is intended for use by parents, guardians, and caregivers. We do not knowingly collect personal information directly from children under the age of 13.
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In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under the age of 13 through this website. If we become aware that personal information has been submitted by a child under the age of 13, we will take steps to delete such information.
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Parents or guardians should submit all website inquiries on behalf of minors.
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If you believe a child has submitted personal information through our website, please contact us so we can address the issue promptly.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information you have submitted through this website, subject to applicable federal and Florida laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Lucent Physician Group
130 9th St North, Unit 100
Naples, FL 34102
Phone: 239-540-8262